CRIMINAL IN ERROR — When Tenant Screening Mistakes Wreck Lives


Background Checks Gone Wrong: A Family’s Nightmare, A Legal Wake-Up Call

Imagine applying for your dream home, only to be turned away because a background check falsely lists you as a criminal. That’s exactly what happened to one family when Trans Union Rental Screening Solutions (TURSS) reported false convictions that didn’t belong to them.

The home was perfect. But once the landlord received the tenant screening report, everything fell apart. TURSS inaccurately flagged convictions for:

  • Simple assault

  • Terroristic threats

  • Possession of an instrument of crime

These charges were not only false—they were clearly mismatched. The criminal record belonged to someone with a different middle name, from a state the client had never visited. Despite this, the report linked the crimes to an innocent person, upending their entire housing plan.

What Is the FDCPA?

The FDCPA is a federal law that sets strict rules for how third-party debt collectors can contact you. It was designed to protect consumers from:

  • Harassment

  • Threats or intimidation

  • False claims about debts or legal action

  • Unfair or deceptive collection tactics

This means if a collector is constantly calling, threatening you, or lying about the debt, they may already be violating federal law.

Your Rights Under the FDCPA

Under the FDCPA, collectors must:

✔ Treat you with respect
✔ Provide accurate information about the debt
✔ Stop contacting you if you formally request it
✔ Send a written validation notice with debt details
✔ Allow you to dispute the debt in writing

They cannot:

❌ Call you at all hours or at work if you’ve asked them not to
❌ Use threatening, profane, or abusive language
❌ Lie about being an attorney or government agent
❌ Threaten jail or lawsuits without legal basis

If any of these things are happening, you may be entitled to financial compensation.

When R23 Law Steps In

At R23 Law, we take your case seriously. Our attorneys assist clients throughout California with:

  • Evaluating debt collector behavior for FDCPA violations

  • Communicating with collectors on your behalf

  • Filing formal complaints and legal claims

  • Negotiating debt settlements while preserving your rights

You don’t have to face this alone. If a debt collector is breaking the law, we’ll help you hold them accountable.

📞 Toll-Free: 310-598-1588
📧 Email: info@R23Law.com
🔗 Contact Us | About Us

R23 Law — Fighting Back Against Debt Harassment, One Call at a Time

You deserve peace of mind—not pressure tactics and fear. Let our team protect your rights and stop abusive collectors in their tracks.

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ROBOCALLS, BAD CREDIT, AND HARASSMENT — Oh My! How Consumer Rights Get Trampled in California