CALLED EVIDENCE — How to Gather Evidence for TCPA Actions

Unwanted robocalls during a peaceful afternoon in Los Angeles can feel invasive and constant, but you can fight back. Under the Telephone Consumer Protection Act (TCPA), you’re entitled to legal protection from unsolicited calls and texts made without your permission. Here’s a step-by-step guide on how to gather the right evidence before contacting a R23 Law TCPA attorney.

YOUR RIGHT, R23 LAW’S FIGHT!


1. Keep Detailed Records

Write down each unwanted contact. Include:

  • Date

  • Time

  • Phone Number

  • Voicemail Content (if any)

📌 Tip: Even missed calls count. For example, if you get a call from an unknown number at 2:30 PM and don’t answer, log it anyway. Calls or texts received without prior consent are still illegal, even during the daytime.


2. Identify Callers—Without Answering

You don’t need to pick up the phone. Here’s how you can still find out who’s calling:

  • Caller ID: Check the display.

  • Voicemail: Sometimes robocallers reveal their identity.

  • Reverse Lookup Sites: Try Whitepages, Spokeo, or BeenVerified (open in new tab).

  • Apps: Download tools like Truecaller, RoboKiller, or Nomorobo to automatically flag spam calls.

⚠️ Do NOT call them back. It may make things worse or complicate your claim.


3. Save Every Message

Preserve all evidence:

  • Voicemails: Save them—don’t delete.

  • Texts: Screenshot the full message (with timestamp and number). Backup if possible.

Not tech-savvy? Ask a friend or family member to help save the data.


4. Look for Patterns

Write down each time the same number contacts you. A pattern of three or more unwanted calls or texts often meets the minimum threshold for a claim.


5. Contact R23 Law

Once you’ve gathered at least three to four documented calls or texts, our team will review your situation. We’ll help you understand your rights—and whether you qualify for compensation under TCPA.

We are experienced in protecting consumers from unwanted robocalls and spam texts. Whether you speak English, Mandarin, or Cantonese, we’re here to guide you every step of the way.


Contact R23 Law Today — Don’t Let the Robocallers Win

You don’t have to face this alone. We offer free case evaluations, and our team can assist you in English or Chinese.

📞 SoCal Office: (310) 598-1588

📞 NorCal Office: (415) 558-0227

🌐 Website: www.R23Law.com

📧 Email: info@R23Law.com

R23 Law’s Consumer Protection Attorneys are fighting back against illegal robocalls. Let us help you get the compensation you deserve.


© 2025 R23 Law. All Rights Reserved.

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